1. Description of Service

This Privacy Policy applies to Wholeness Kula, the online wellness and fitness brand operated by Kie Kula LLC (“Wholeness Kula,” “we,” “us,” or “our”). Kie Kula LLC is the legal entity responsible for operating the Wholeness Kula website and providing the services described in this policy. Wholeness Kula takes your privacy seriously. We do not sell personal information for money. We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business, process payments, provide membership access, communicate with members, analyze website performance, support advertising activities, comply with legal obligations, or protect our rights. Certain disclosures for advertising or analytics purposes may be considered “selling” or “sharing” under applicable privacy laws, even when no money is exchanged. Further details are provided in this Privacy Policy. Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of certain personal information we hold about you, or to object to or restrict certain processing. To submit a privacy request, contact info@wholenesskula.com. We may need to verify your identity before responding. We will respond in accordance with applicable law. You may also update your personal information by logging into your account and updating your details by clicking your username at the top right of the page then clicking Settings.

2. Data Collection & Use

2. Data Collection & Use

Information We Collect

We may collect personal information that you provide directly to us, information generated through your use of our website and services, and information provided to us by service providers involved in operating our business. Depending on how you use our services, this information may include your name, email address, telephone number, billing and transaction information, account credentials, communications with us, membership and participation records, and information you voluntarily provide in connection with mobility assessments or other wellness activities.

Please do not submit sensitive medical information unless it is reasonably necessary for the service you are requesting. Wholeness Kula is not a healthcare provider, and our wellness services are not intended to diagnose or treat medical conditions.

Payment Information

Payments for Wholeness Kula memberships and services are processed through Stripe, our third-party payment processor. Payment card information is provided directly to Stripe and is handled in accordance with Stripe's privacy policy and security practices. Wholeness Kula does not have access to members' full payment card numbers or card security codes and does not collect or retain this information on its own systems. We may receive limited payment-related information from Stripe, such as a member's name, billing details, payment status, transaction records, and limited card information (such as the card brand and last four digits), as necessary to administer memberships, process transactions, and manage billing. Stripe's handling of personal information is subject to its own policies and practices.

How We Use Personal Information

We use personal information to create and manage accounts, provide access to purchased memberships and programs, process payments, deliver requested services, respond to questions, send service-related notices, administer subscriptions and cancellations, improve our website and programs, maintain security, prevent fraud, comply with legal obligations, and enforce our agreements. We use personal information for marketing communications where permitted by law and provide an unsubscribe option for promotional emails.

Wholeness Kula Email Marketing

If you subscribe to promotional emails, we may use your name and email address to send updates about our programs, services, and offers. You may unsubscribe at any time by using the unsubscribe link in the email or contacting info@wholenesskula.com. Unsubscribing from promotional emails will not prevent us from sending necessary transactional or service-related communications, such as membership confirmations, billing notices, security notices, or changes to our services.

Electronic Communications and Account Access

When you communicate with Wholeness Kula electronically, including by email or through our website, we may use the information you provide to respond to your inquiry, provide requested services, and maintain records of our communications.

If you forget your account information, you can use the password-reset feature on our website to request a password-reset link. If you need further assistance, contact us at info@wholenesskula.com.

Storage and Processing of Information

We and our service providers may process or store personal information in the United States or other countries,

3. Analytics

We may collect and store certain information about your interaction with Wholeness Kula website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. Wholeness Kula uses this information, only to improve the quality of our services and products. If you choose to decline cookies via your browser, you will have some limitations in using Wholeness Kula services.

4. Security

We employ and protect all data with SSL encryption and other security measures to ensure you that your data is protected and safe. However please be advised that while we take extra measures to protect your data and integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a tough to guess password for your registered account with Wholeness Kula to ensure others from easily guessing your password.

5. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

6. Your Rights

You have the right to ask us to not process your personal data for marketing purposes. You can exercise that right by contacting us at info@wholenesskula.com

7. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

8. LINKED SITES

From time to time, the Site may contain links to other websites that are not controlled and/or maintained by Wholeness Kula. Please be aware that these other websites may have different privacy policies which may subject you to different privacy practices. Please review the privacy policies of such other websites for information concerning what information is collected on such sites and how it is used.

9. CONTACT INFORMATION

If you have any questions or concerns about this policy or any Wholeness Kula services products, services or features, please don’t hesitate to contact us at info@wholenesskula.com